Team Managers can upgrade the role of a Team Viewer to a Team Manager. However they cannot downgrade a Manager to a viewer including their own role. To upgrade a team member,
- Go to the Teams page and find the row of record for said user in the Members tab. Click on the three dots (or kabab icon) to the right
- Click on the “Make Manager” option
You will receive a confirmation message once the user has been upgraded to a viewer
Q: How can I downgrade a Team Manager to a Team Viewer role?
A: Please contact your Grepsr representative to downgrade a Team Manager to the Team Viewer role.